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Privacy Policy

Effective Date: June 06, 2025

STRADA RIDER ("we," "us," or "our") operates the Strada rider website and mobile application (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our Service: Personal Information: When you sign up, create a profile, or hire an athlete, we may collect: - Name - Email address - Phone number - Location (city or region) - Payment information (processed via secure third-party providers) - Profile photos (optional, for athlete profiles) Fitness Data: Through our integration with the Strava API, we may access: - Activity type (e.g., running, cycling, swimming) - Pace and performance metrics - Activity history (with your consent via Strava) Automatically Collected Information: - Device information (e.g., IP address, browser type, operating system) - Usage data (e.g., pages visited, time spent on the platform) - Cookies and similar technologies Testimonials: If you provide anonymous feedback (e.g., "User from London"), we may collect and display this with your star rating, ensuring your anonymity.

How We Use Your Information

We use the collected data for the following purposes: - To provide and maintain the Service (e.g., matching users with athletes based on activity type, location, and pace) - To facilitate Strava API integration, allowing us to display athlete performance metrics and activity history - To process payments securely through third-party providers - To improve the Service, including analyzing usage patterns and enhancing user experience - To communicate with you, such as sending notifications, updates, or responding to inquiries - To display anonymous testimonials for trust-building purposes - To comply with legal obligations and enforce our Terms and Conditions

How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances: With Athletes and Users: - To facilitate bookings, we share limited information (e.g., name, activity preferences) between users and athletes With Third Parties: - Strava API: We access and share data with Strava to display performance metrics, as authorized by you - Payment Processors: We use secure third-party services to handle payments, sharing only the necessary data for transactions - Analytics Providers: We use tools like Google Analytics to understand usage patterns, which may involve sharing anonymized data Legal Compliance: - We may disclose your information if required by law or to protect the rights, property, or safety of our users or the public Business Transfers: - In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with prior notice to you

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For example: - Profile data is retained while your account is active - Activity data from Strava is retained for the duration of your use of the Service to provide performance insights - We delete inactive accounts after 2 years of inactivity, unless otherwise required by law

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States, where our servers are located. We ensure that such transfers comply with applicable privacy laws (e.g., GDPR) by implementing appropriate safeguards, such as Standard Contractual Clauses.

Your Data Subject Rights

Depending on your location, you may have the following rights regarding your personal information: - Access: Request a copy of the data we hold about you - Rectification: Correct inaccurate or incomplete data - Deletion: Request the deletion of your data, subject to legal obligations - Restriction: Limit how we process your data - Portability: Receive your data in a structured, machine-readable format - Objection: Object to certain types of processing, such as for marketing purposes To exercise these rights, contact us at support@stradarider.com. We will respond within 30 days, as required by laws like the GDPR and CCPA.

Children's Privacy

Our Service is not intended for individuals under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We comply with the Children's Online Privacy Protection Act (COPPA) and will delete such data upon verification.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

Security Measures

We take the security of your data seriously and implement measures such as encryption, secure payment processing, and regular security audits to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our Service integrates with third-party services like Strava and payment processors. These third parties have their own privacy policies, which we encourage you to review. We are not responsible for their practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and, where required, by email. The "Effective Date" at the top will be updated accordingly.

Compliance with Privacy Laws

We strive to comply with all applicable data privacy laws, including but not limited to: - General Data Protection Regulation (GDPR) for users in the European Union - California Consumer Privacy Act (CCPA) for California residents - California Online Privacy Protection Act (CalOPPA) for online services

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: support@stradarider.com Address: STRADA RIDER